028 9146 1111
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We will be closed on 29/5. Any orders placed after 12pm on 26/5 will be processed on 30/5.

We will be closed on 29/5. Any orders placed after 12pm on 26/5 will be processed on 30/5.

We will be closed on 29/5. Any orders placed after 12pm on 26/5 will be processed on 30/5.

Frequently Asked Questions

 

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Q. How much does delivery cost if my order is under £100.00
A.

We do everything we can to make sure your order is delivered on time. Hamilton Gas Products Ltd uses Royal Mail First Class Delivery and Parcelforce courier services.

First Class Royal Mail 1 - 3 working days £3.95 for orders below £100.00
Parcelforce 48 Hour Usually 2 working day £5.75 for orders below £100.00
Parcelforce 24 Hour Usually 1working day £8.50 for orders below £100.00
Q. Can I Arrange A Before 12pm Delivery or a Saturday Delivery.
A.

Sorry we currently do not offer these options.

Q. Is it safe to order products on the Internet?
A.

Shopping is totally safe. Once you have finished shopping, go to the checkout, fill in you details and delivery address. You then have a choice of method of payment - Actinic Secure Payments for credit cards or Paypal. When you actually come to entering your credit card details you are taken onto a secure server operated by the respective Payment Service Provider (PSP) - (Actinic Secure Payments or Paypal). Both automatically encrypt your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). This in turn, for your added comfort and security, we as a company do not hold any credit card details on our servers. For more information regarding our payment security please follow this link: Payment Security Details. However if you still feel unhappy about passing your credit card details to HSBC or Paypal please order by telephone - UK 028 9146 1111 or +44 2891 461111 (from outside the UK) and we would be happy to help you.

Q. What currency do you use?
A.

Payments are taken in UK sterling (GBP). If your purchasing from outside the UK, the GBP price will be converted to your own currency by your bank / card operator.

Q. If I order a product how can I be sure I will get it?
A.

Hamilton Gas Products Ltd is committed to providing customer service of the highest standard .
We guarantee that you will receive your order . If there is any delivery problem please contact customer services on 028 9146 1111 or email us at sales(at)gasproducts(dot)co(dot)uk

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