028 9146 1111
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Delivery Information

We do everything we can to make sure your order is delivered on time. Hamilton Gas Products Ltd uses Royal Mail First Class Delivery and DPD courier services. We offer free delivery on orders above £75 including vat to England, Wales, Scotland, Northern Ireland and the Republic of Ireland.

UK & Ireland - Includes the Scottish Highlands & the Channel Islands

ORDER VALUE

STANDARD 

3-4 Working days*

EXPRESS 48

2 Working days*

EXPRESS 24

Next working day*
Less than £75 £5  £7  £10
£75 and above Free  £2  £5

*Working day means Monday to Friday and excludes seasonal and public holidays.

Next Day Delivery**

Please place your orders by 12:00pm for next day delivery. **Next day delivery is not guaranteed in adverse weather conditions.

Delivery to Alternative Address

For orders placed by Credit Card or Debit Card: If the details you enter pass all of our security checks, you may be offered the option of changing the delivery address once a transaction has been processed.

We may reject orders when according to our security checks, the address you have provided does not match the cardholder’s address - this is to help prevent credit card fraud.

For orders placed by PayPal: Currently, we can only deliver to the address that is confirmed in PayPal.

For orders placed by bank transfer or cheque: We can deliver to any address you choose, providing the funds have cleared in our bank. It can take up to two weeks for cheques to clear.

Collection from our Warehouse

You may place an order over the telephone for collection from our Warehouse, but if you intend to pay by credit or debit card you will be required to pay for the goods in person upon collection. 

Please note: 'In Stock' figures quoted on this website represent the total stock quantity we have available for next day delivery when ordered online. These items are also available to view or collect from our showroom. If you intend to visit our showroom and view or purchase a product, please feel free to call us on 028 9146 1111 to arrange for the product to be easily available when you visit.

What happens if I am not in when the courier tries to deliver?

The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day but alternatively, you can contact them directly using the details they provide on the card to arrange a different delivery day.

What do I do if I receive the wrong item?

This is a very rare occurrence, but occasionally things do go wrong. Please send an email to enquiries@gasproducts.co.uk including your customer invoice number or order number and let us know the details of the problem. We will collect the incorrect item from you, and arrange to get the correct item sent out to you as quickly as possible.

What time of day will my order be delivered?

If you select a standard weekday delivery, your item could be delivered anytime between 8am and 6pm. Sorry, but we can't track your order on the actual day of delivery to provide you with a more accurate time. If you need a more accurate delivery time, please select one of the timed delivery options available from the shopping cart.

International - Standard delivery

Country Max Weight Transit Time Cost
 Belgium  31 kgs  3-4 days  £12.60
 France  31kgs  3-4 days  £12.60
 Germany  31kgs  3-4 days  £12.60
 Luxembourg  31kgs  3-4 days  £12.60
 Netherlands  31 kgs  3-4 days  £12.60
 Austria  31 kgs  4-5 days  £15.60
 Denmark  31 kgs  4-5 days  £15.60
 Switzerland  31 kgs  4-5 days  £15.60
 Czech Republic  31 kgs  4-5 days  £15.60
 Poland  31 kgs  5-6 days  £18.60
 Slovakia  31 kgs  4-5 days  £18.60
 Hungary  31 kgs  5-6 days  £18.60
 Lithuania  31 kgs  5-7 days  £18.60
 Slovenia  31 kgs  5-6 days  £18.60
 Spain  31 kgs  4-5 days  £20.40
 Sweden  31 kgs  5-6 days  £20.40
 Estonia  31 kgs  5-6 days  £20.40
 Latvia  31 kgs   5-7 days  £20.40
 Italy  31 kgs  4-5 days  £20.40
 Finland  31 kgs  5-6 days  £22.80
 Liechtenstein  31 kgs  4-5 days  £22.80
 Norway  31 kgs  5-6 days  £22.80
 Croatia  31 kgs  5-6 days  £22.80
 Portugal  31 kgs  5-7 days  £22.80
 Bosnia H  31 kgs  5-7 days  £22.80
 Serbia & M  31 kgs  5-7 days  £22.80

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